SHIPPING & RETURNS

SHIPPING

All domestic orders are usually sent out within 1-2 working days and shipped with regular Australia Post.

Express post and alternate options are available on request and are charged accordingly.

You will receive a notification email once your order has shipped. Orders are not shipped over weekends or public holidays.

Ensure all details are correct before completing order, we are not responsible for incorrect addresses on orders.

If you fucked up and completed your order incorrectly (it’s cool we all do itfromtime to time) please email hello@down-lands.com as soon as possible.

Confirmation is given at the checkout stage of the store.

 

RETURNS

We will happily exchange purchased items. Return shipping and the additional re-shipping cost is at the customers expense.

Exchanged items must be unworn and in original packaging with tags.

Email hello@down-lands.com to arrange exchange.

Returns are not accepted for change of mind or purchase of incorrect size.